DPC IT Solutions offers senior network consultants trained in HP, Aerohive, D-Link and Cisco products to architect, deploy, manage and support networks running any combination of voice, video, data and wireless connectivity.

Using VMware and Citrix, we deliver server consolidation and virtualization service to companies of all sizes. Our offerings include server and storage consolidations, and Microsoft practices including Hyper-V, Exchange Active Directory, and Sharepoint.

DPC IT Solutions specialists are experienced and certified to design and support server SAN/NAS, data backup, enterprise archiving and disaster recovery solutions for our clients. As a Certified Microsoft Partner, DPC IT Solutions can design, implement and support robust, efficient and scalable solutions for Microsoft technologies.

DPC IT Solutions and our expert Network Engineers are fully experienced in all aspects of internet and e-mail security. These include products such as:

• McAfee e-mail encryption and endpoint protection
• Sophos and Trend anti-virus and security solutions
• Palo Alto, Fortinet, and Sonicwall firewalls and perimeter security
• Bradford Network Access Control (NAC)

DPC IT Solutions provides customized solutions to allow you to outsource part or all of your IT department in addition to service-based offerings, including Service Desk, Network Operations and Exchange Management.

For smaller organizations a hosted “CLOUDtility” solution often proves to be the most effective.

We will work with your organization to customize the best arrangement that enables you to lower the time and costs of running your organization’s IT department.

DPC IT Solutions Managed Services will provide remote monitoring capabilities to complement our more traditional break/fix and hosted service type engagements. While remote monitoring is key to our service, the true value lies in giving you access to the expertise and resources found only in larger organizations.

DPC helps clients manage networks in multiple locations with ease. Cloud based software constantly monitors users and devices on wired and wireless networks using enterprise grade hardware. DPC also offers a managed service, further simplifying network management overhead.

Our software is broken down into two main features:

• cloud based Network Access Control (NAC). This solution centralizes authentication and authorization for users and devices at edge locations
• cloud based device monitoring. This solution enables hardware agnostic up/down monitoring of any IP device at an edge location, without the requirement of a server on site

In addition to our software, our managed services allow for quick and easy deployment of Aruba Network and Juniper Networks equipment at the edge. Our managed network solution features:

• Hosted Virtual Branch Networking solutions
• Managed Private Wi-Fi (connected to client ActiveDirectory servers)
• Public Guest Wi-Fi services, as well as wired services
• 3G failover and failback to a primary connection
• toll free guest access support
• distributed network design services

Our solution is

• cloud software based, our monitoring dashboard is unique in the industry and caters not just to IT, but also to marketing and operations
• it is hardware agnostic in terms of monitoring
• our solution features centralized management and control, for instant network deployment with 3G modems
• our optional managed services make it exceedingly easy to deploy Wi-Fi networks of any sort, deploy 3G failover in a managed environment and deploy network access control solutions that are hosted
• our Wi-Fi networks can be UMA and PCI Compliance friendly

Our success stories include:

• Joey’s, Earl’s and local restaurants (fully managed Wi-Fi and wired network, 3G failover, PCI compliancy)
• Bentall Real Estate Services (managed NAC)
• Cadillac Fairview (managed guest access)
• Morguard Investments (fully managed network)
• Radiant Communications (managed guest and corporate Wi-Fi)

At  DPC IT Solutions, consulting for our clients and user support is rooted in all of our services. Leveraged with 25 years in the industry, DPC IT Solutions is continually supplying our clients with the necessary advice for IT projects and ongoing operations.

Our PMP certified Project Managers see your IT initiatives through from beginning to end, keeping the project on-time and on-budget.

DPC IT Solutions Applications and Web Development teams specializes in the development of custom software to provide a real advantage for companies seeking to create new business applications or enhancing and managing their existing ones.

DPC IT Solutions also offers complete web development services that include requirements gathering, web design, and ongoing site maintenance.

Polycom’s videoconferencing solutions prove an effective medium for meetings, announcements, training, and project management with the personal impact of face-to-face contact.

DPC IT Solutions provides experience to ensure the effective design, implementation, support, and network consulting for large-scale videoconferencing solutions.

Our goal is to keep your business systems available and to ensure end-user satisfaction while optimizing your Return on Your Investment.

Our services include a “Live” Help Desk support service for Desktop PC’s, Laptops and Servers; On-site Technical Support; Managed Email and Backup and Disaster Recovery.

All delivered at a fixed monthly fee.

Over the past 10 years, our client list has and continues to be an ever growing catalogue of corporations and institutions. From Government to private and public business, we continue to provide solutions and services to many of the industry’s best known names, along with small and medium enterprise (SME) companies. We support a range of clients in diverse industries including Banking, Insurance, Legal, Telecommunications, Transportation as well as Government and Crown Corporations.

“Live” Help Desk Support

Our “Live” Help Desk service is your first point of contact with our highly skilled technicians using Email, Ticketing and Direct access Toll-Free telephone support. We integrate with your staff effectively, without the need to confuse them with techno-speak, and provides you with a successful and productive Help Desk experience.

On-Site Support

Our on-site support service includes troubleshooting and hardware problem resolution, by on-call technicians, to repair or replace hardware/software as required. Our on-site technicians conduct all systems and network upgrades and changes using our rigorously defined internal processes.

Managed Email

DPC IT Solutions can provide a secure and safe email service through hosted exchange and hosted mail (POP3, IMAP, and webmail) with SPAM filtering and virus protection.

All of our E-Mail hosting controlled infrastructure (servers, storage and data applications) is housed in secure Data Centre’s which allows for maximum service availability. These services are also supported by our “Live” Help Desk support team.

Backup & Disaster Recovery

We provide an affordable, integrated local and off-site data backup and disaster recovery solution. Your data protection combines having a local Backup Server, for rapid restoration, installed on your local network. This is also regularly uploaded and stored to a geographically diverse off-site co-location centre for full data redundancy. Restoring a file or an entire volume of files is as easy as it comes. This service is also supported by our “Live” Help desk support team.